’Australian English’-

’Australian English’

A mutual language is essential to gain a foothold in a country. The “Australian English” has some peculiarities and sand traps which should be avoided. In just a few hours I’ll teach you the most important phrases and severe differences so you’ll be ready for the Australian market. You’ll be more confident and competent and you’ll get an ideal starting situation for deepening conversations with potential business partners. (conveniently also from home via zoomcall possible)

Contact us for an offer any time under <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.> or (+61) 0487 880 488

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Australian Business Etiquette-

Australian Business Etiquette

How should I deal with management or colleagues? How do I act during a customer acquisition? How to during a performance review? And what are the expectations and NO GOs during initial business contacts? What do I need to be mindful of, at business lunches/dinners or events? We Europeans are used to coming straight to the point. I’ll teach you the common standards and prepare you for your successful navigation in Australia – as a result you’ll have a confident presence and you’ll be taken seriously from the start as a professional leader and business partner. (conveniently also from home via zoomcall possible)

Contact us for an offer any time under <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.> or (+61) 0487 880 488

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Goldmine complaint management-

Goldmine complaint management

You can’t make an omelette without breaking eggs – It’s the same in Australia as with Europe. However, the difference of the handling is severe. In my workshop “Goldmine complaint management” I’ll show you and your team how you can make additional revenue out of a complaint, how to gain your clients trust again and how you can turn them into valuable multipliers. The cultural differences and the international standards are taken into consideration as well as my years of international top-management experience.

Contact us for an offer any time under <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.> or (+61) 0487 880 488

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The more we are aware of our blind spots and focus on a life-long learning, the more successful we become economically.
Erika Schmid

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