Erika Schmid

Erika Schmid

Your German speaking contact in case of emergencies in Australia

Use our Trouble Shooter Hotline and rely on competent German speaking support, if needed. We’ll support you in case of an emergency with qualified Australian wide contacts and translation services.

Immediate aid with: illness – accident – theft – car break down – loss of documents etc.
Trouble Shooter Hotline: (+61) 0487 880 488 – AUD 55.- per started 30 min. (without pre-booking of an insurance package)

Professional consulting before the start of your holiday - price on request

You’ll receive insider tips and information e.g. information about the health standards, visa, customs and quarantine, driving a car in Australia, weather forecasts, and general information (e.g. where and how to get cash in Australia, what’s the Australian emergency number, etc.)

Insurance packages

Down Under Basic-

Down Under Basic

  • Permanent availability for travellers 24 hours, 7 days a week
  • Create master data of all travellers in case of an emergency (insurance number, contact details of relatives in the home country, etc.)
  • If accident, hospital stay etc. occurs I’ll liaise between doctors and relatives
  • Theft: support to recover the stolen documents, handling of the police theft report, organizing a rental car, etc.
  • Do you have problems with your car or motorhome rental? I’m here to liaise between you and them, I’ll find the best solutions and will help you to find a new motorhome if necessary
  • Tips for restaurants, tourist attractions and hotspots away from the mass tourism
Couple or Family Basic Package available

Info: Bookable from a minimum stay of 2 weeks

Payment Method: PayPal

Contact us any time without commitment

Down Under Premium- zoom

Down Under Premium

  • Professional consulting before the start of your holiday (60min.)
  • Permanent availability for travellers 24 hours, 7 days a week
  • Create master data of all travellers in case of an emergency (insurance number, contact details of relatives in the home country, etc.)
  • If accident, hospital stay etc. occurs I’ll liaise between doctors and relatives
  • Theft: support to recover the stolen documents, handling of the police theft report, organizing a rental car, etc.
  • Do you have problems with your car or motorhome rental? I’m here to liaise between you and them, I’ll find the best solutions and will help you to find a new motorhome if necessary
  • Tips for restaurants, tourist attractions and hotspots away the from mass tourism
  • Weekly call to check on traveller and if requested update call to relatives
Couple & Family Premium package available

Info: Bookable from a minimum stay of two weeks
Payment Method: PayPal

Contact us any time without commitment

It’s a matter close to my heart that you can enjoy your personal adventure in Australia – with the knowledge: ’here is someone who speaks my language, who knows her way in Australia and who I can trust.’
Erika Schmid

Contact us any time without commitment


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