Erika Schmid

Erika Schmid

Your German speaking contact in case of emergencies in Australia

Use our Trouble Shooter Hotline and rely on competent German speaking support, if needed. We’ll support you in case of an emergency with qualified Australian wide contacts and translation services.

Immediate aid with: illness – accident – theft – car break down – loss of documents etc.
Trouble Shooter Hotline: (+61) 0487 880 488 – AUD 45.- per started 30 min.

Professional consulting before the start of your holiday (60min. included by booking the premium package); AUD 80.-/hour with no booking

You’ll receive insider tips and information e.g. information about the health standards, visa, customs and quarantine, driving a car in Australia, weather forecasts, and general information (e.g. where and how to get cash in Australia, what’s the Australian emergency number, etc.)

Insurance packages

Down Under Basic-

Down Under Basic

  • Permanent availability for travellers 24 hours, 7 days a week
  • SIM-card with a credit of AUD 10.-
  • Create master data of all travellers in case of an emergency (insurance number, contact details of relatives in the home country, etc.)
  • If accident, hospital stay etc. occurs I’ll liaise between doctors and relatives
  • Theft: support to recover the stolen documents, handling of the police theft report, organizing a rental car, etc.
  • Do you have problems with your car or motorhome rental? I’m here to liaise between you and them, I’ll find the best solutions and will help you to find a new motorhome if necessary
  • Tips for restaurants, tourist attractions and hotspots away from the mass tourism
Couple Basic Package:
AUD 39.-/week for 2 adults

Family Basic Package:
AUD 49.-/week for 2 adults and 2 kids

Info: Rates for Basic and Premium Packages are valid with a minimum stay of two weeks only
Payment Method: PayPal

Contact us any time without commitment

Down Under Premium- zoom

Down Under Premium

  • Professional consulting before the start of your holiday (60min.)
  • Permanent availability for travellers 24 hours, 7 days a week
  • 2 SIM-cards with a credit of AUD 10.- each
  • Create master data of all travellers in case of an emergency (insurance number, contact details of relatives in the home country, etc.)
  • If accident, hospital stay etc. occurs I’ll liaise between doctors and relatives
  • Theft: support to recover the stolen documents, handling of the police theft report, organizing a rental car, etc.
  • Do you have problems with your car or motorhome rental? I’m here to liaise between you and them, I’ll find the best solutions and will help you to find a new motorhome if necessary
  • Tips for restaurants, tourist attractions and hotspots away the from mass tourism
  • Weekly call to check on traveller and if requested update call to relatives
Couple Premium package
AUD 72.-/week for 2 adults

Family Premium package
AUD 82.-/week for 2 adults and 2 kids

Info: Rates for Basic and Premium Packages are valid with a minimum stay of two weeks only
Payment Method: PayPal

Contact us any time without commitment

It’s a matter close to my heart that you can enjoy your personal adventure in Australia – with the knowledge: ’here is someone who speaks my language, who knows her way in Australia and who I can trust.’
Erika Schmid

Contact us any time without commitment


Call us, any time!
Email us, any time!